SERVICE
King Smart Plumbing Master Co., Ltd.
FAQ
Question
Do your products have the required certifications for USA and Canada market?
2024-03-15 10:33:18.309
+
1. NSF: Drinking water system safety certification, ensuring the product is safe for drinking water.
2. UPC (Uniform Plumbing Code): North American plumbing product standard certification, meeting local building code requirements.
3. Low-Lead:≤0.25% lead content.
All certifications are valid and can be provided for your customs clearance and local sales compliance.
Question
Do you have overseas warehouse in US and Canada?
2024-03-15 10:34:27.396
+
Yes! We operate our own overseas warehouses in both the U.S. and Canada. In-stock orders are shipped within 24 hours and delivered to your local address in just 7 business days--no need to wait for lengthy ocean shipments.
Question
How to guarantee the quality of your goods?
2026-04-24 11:26:48.267
+
We will do the inspection after every process.For the finished products,we will do100% inspection according to the customers'requirements and the internationalstandard.
Question
What packaging options do you provide?
2026-04-24 11:30:41.301
+
For oversea stock sku we have standard online sell packaging.
For OEM, we can meet your packaging requirement and Door to Door delivery.
Question
Can I mix different items in one order?
2026-04-24 11:31:12.949
+
Yes! We support mixed batch orders, you can mix different products, different sizes, different levels in one order, which can help you reduce the shipping cost.
Question
How do you make our business long-term and good relationship?
2026-04-24 11:31:33.807
+
We respect every customer as our friend. We keep good quality and competitive price to ensure our customers benefit.
Online Messages